How we do it
Assess
We kick off the procedure by thoroughly inspecting your network and delivering a service proposal customized to your requirements.
Optimize
We meticulously tidy up and document your computer network, ensuring efficient management and support.
Manage & Support
We introduce our advanced remote support software, taking charge of supervising and providing support for your computer infrastructure.
Benefits
At Dot Future, we understand the critical role technology plays in the success of your business. As your Managed Service Provider (MSP), we offer a range of benefits designed to elevate your experience and ensure the smooth functioning of your IT infrastructure.
Outstanding Customer Service
Our commitment to outstanding customer service goes beyond words. With our remote support software, we seamlessly take over the responsibility of managing your computer infrastructure, providing you with reliable and prompt assistance whenever you need it.
Affordable Expertise
Gain access to a team of experts without straining your budget. By sharing our pool of skilled professionals, you essentially acquire your very own IT department at a fraction of the cost of hiring internal resources. Benefit from higher levels of expertise without compromising your budget.
More Free Time
Focus on what matters most to your business, while we handle the intricacies of managing your computer systems. Stay in control of costs and strategic direction, all while we sweat the details, giving you the freedom to concentrate on your core activities.
Reduced Downtime
Unlike on-call computer support services that profit from network breakdowns, our monthly fee-based business model incentivizes us to proactively maintain your systems. We work tirelessly to prevent issues before they occur, ensuring reduced downtime and a reliable IT environment.
Single Point of Service
Tired of juggling between various internet, email, web hosting, and software vendors? At Dot Future MSP, we simplify the process by making everything our problem. If an issue extends beyond our control, rest assured that we'll liaise with your technical vendors on your behalf, ensuring a hassle-free experience for you.
Improved Productivity
We collaborate with you to leverage technology for enhanced competitiveness and efficiency. Our goal is to help you make informed decisions and utilize technology in the right way, ultimately boosting the productivity of your business.
Peace of Mind
Security and confidentiality are paramount. With Dot Future MSP, entrust us with concerns about access to confidential documents, backup integrity, and contingency plans in case of unforeseen events. Enjoy peace of mind while we diligently address these issues on your behalf
Features
Fast Support
Your employees will get access to our high-quality support help desk. Give us a call or send us an email and your issue will be quickly resolved by one of our experts.
Your Professional IT Team
Experience the strength of having your own professional IT team at your disposal. Beyond traditional support, Dot Future MSP offers a dedicated group of experts ready to assist you with issues that go beyond the standard support scope. From managing vendor relationships to strategic planning, equipment purchases, and special projects, your professional IT team is committed to your success.
Projects
Our team of experts is at your disposal to plan and execute your projects – big or small.
Integrated Security
We manage your Anti-spam, VPN, Antivirus, Firewalls, and WIFI to keep your network secure without getting in your way.
24/7 Monitoring
We keep an eye on your systems at all times and provide a fast response to all types of incidents. Our experienced system administrators handle those issues as part of your support plan.
Proactive Maintenance
We’ve automated server and computer maintenance tasks to keep your services and devices running smoothly while increasing their useful life. We’ll also keep your software and operating systems up to date to ensure optimal security and stability.
Obsessive Backup
We provide and manage a complete backup and disaster recovery solution with multiple levels of redundancy so that you never lose an important file again.
Documentation and Asset Management
We’ll maintain up-to-date documentation of your computer network as well as an inventory of your systems, licenses, and software vendors.
Add-Ons
Option 1
Cloud Backup
Secure your critical data efficiently with our Cloud Backups. We provide a robust and secure method to store essential data in multiple geographical locations, offering protection against theft, fire, and natural disasters. Dot Future MSP ensures the safety and accessibility of your data with cutting-edge cloud backup solutions
Option 2
Cloud Emails and Office 365
Maximize your communication capabilities with Cloud Emails and Office 365. This powerful suite delivers advanced email features, contact management, calendar sharing, mobile device synchronization, and a plethora of additional functionalities. Dot Future MSP ensures seamless integration, empowering your business with the tools it needs for effective collaboration.
Option 3
Web Hosting and Domain Management
Elevate your online presence with Dot Future MSP's Web Hosting and Domain Management. We take care of hosting your website, managing domains, and handling DNS services. Exclusive to our managed customers, our high-performance hosting service comes with sysadmin-level support, ensuring a reliable and responsive online experience for your business.
Option 4
Advanced Web Hosting
For businesses where the website or web application is integral, traditional hosting may fall short. Dot Future MSP's Web Operations department offers Advanced Web Hosting, providing a scalable, high-performance, and high-availability infrastructure. Backed by enterprise-level guarantees, this option ensures a robust online presence for your business.
Option 5
Co-managed IT Services
- Augment your existing IT team with Dot Future MSP's Co-managed IT Services. We offer governance, help desk support, system administration, monitoring, and project consulting as independent services. Collaborate seamlessly with our experts to enhance the capabilities of your internal IT team, ensuring comprehensive coverage and optimal ICT performance.
Option 6
VoIP Services
- Voice over IP is becoming increasingly popular due to its cost-effectiveness and flexibility compared to traditional telephone systems.
Contact Us
+964 (0)750 472 8732
presales@dot-future.com
Office 7, Floor 8, Empire Business Towers - Bldg T 3
Erbil - Iraq
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